PRIVACY POLICY
We built Rally to help people play sport, not to monetise their data. This policy explains clearly and honestly what information we collect, why we collect it, and what we do with it.
1. Who We Are
Rally ("we," "us," or "our") is a mobile application and web platform that connects players with nearby venues and organises casual sport sessions across multiple disciplines. Our primary contact email is moabushariha@gmail.com.
2. Information We Collect
We collect information you give us directly, and some information automatically when you use our platform.
Information you provide:
- Name and email address (when signing up for the waitlist or creating an account)
- City or location (to show you relevant nearby games)
- Primary sport preference (to personalise your experience)
- Social media handle (optional, to connect with other players)
- Payment information (processed securely by Stripe — we never store your card details)
- Profile information such as playing position and skill level
- Messages sent within in-app game lobby chats
Information collected automatically:
- Device type, operating system, and app version
- IP address and approximate location (if you grant permission)
- Usage data such as screens viewed, features used, and session duration
- Crash reports and performance data to help us fix bugs
3. How We Use Your Information
- To operate and improve the Rally platform
- To show you nearby games and venues relevant to your sport and location
- To send you game reminders, confirmations, and service updates
- To process payments and send receipts
- To let you build a player profile and reputation on the platform
- To contact you when Rally launches in your area (waitlist only)
- To comply with legal obligations
We do not sell your personal data. We do not use your data for advertising purposes or share it with advertisers.
4. Sharing Your Information
- Other players: Your name, profile photo, and player rating are visible to others in games you join or host.
- Service providers: We use trusted third-party providers for payments (Stripe), push notifications (Expo), and cloud hosting (Supabase). These providers are bound by data processing agreements.
- Legal requirements: We may disclose information if required by law, court order, or to protect the safety of our users.
5. Data Retention
We keep your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial compliance reasons.
Waitlist data is retained until you unsubscribe or request deletion, or until 12 months after our launch date, whichever comes first.
6. Your Rights
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data ("right to be forgotten")
- Opt out of marketing communications at any time
- Data portability — receive your data in a machine-readable format
To exercise any of these rights, email us at moabushariha@gmail.com with the subject line "Data Request." We will respond within 30 days.
7. Cookies & Tracking
Our website uses minimal cookies, primarily for session management and basic analytics. We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time.
8. Security
We take reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS/TLS), secure database storage, and limited access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Rally is not directed at children under the age of 13 (or 16 in the EU/UK). We do not knowingly collect data from children. If you believe a child has provided us with their data, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this policy from time to time. If we make significant changes, we will notify waitlist members by email and post a notice on our website.
11. Contact
Questions about this Privacy Policy? Email moabushariha@gmail.com or visit our contact page.